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Frequently asked questions

Find answers to the most frequently asked questions
We offer free shipping on orders over €75. For orders under this amount, we charge a shipping fee of €4.95.
Orders are shipped within 1-2 business days. Delivery time is usually 2-3 business days within the Netherlands.
Yes, you have 14 days to return your order. The product must be unused and in its original packaging.
Return costs are for your own account, unless the product is defective or we have made a mistake.
We accept iDEAL, credit card, PayPal, and other common payment methods.